Privacypolicy.
Relax for the Body and Soul Ltd is committed to protecting your privacy. This policy has been in effect since 25 May 2018.
What we collect
- First and last name, date of birth, email address and telephone number
- Postal address
- Facebook account details
- Medical information relevant to your treatment
- Job type
- Name and phone number of your healthcare provider
- Name and phone number of an emergency contact
How it is collected
Your therapist collects information at your first session on a paper consultation form. We also collect information through the contact and subscription forms on this website, and through the services we use to run the studio:
- Bookeo, for online booking
- GiftPro, for the gift voucher shop
- Mailchimp, for email subscriptions
- PayPal, iZettle and Stripe, for payments
How it is kept
Paper consultation forms are kept in locked filing cabinets and transferred daily to our database, which is password protected. Only management and therapists have access to it. The services listed above are responsible for the security of their own systems, and our accounts with them are password protected.
What we use it for
- Keeping a record of your previous treatments
- Telling you about appointments and sessions
- Making sure a treatment is safe for you, using the medical information you give us
- Improving our service
- Sending offers and information by email, SMS or Facebook Messenger
- Contacting you for market research
How long we keep it
We keep your information while you are receiving treatment with us. It is removed from our database six years after your last visit.
Cookies
This website uses traffic log cookies to see which pages are used. The data is used only for statistical analysis. You can accept or decline cookies in your browser settings; declining may limit some functions of the site.
Your choices
- You can withdraw consent at any time by emailing us or using the unsubscribe link in our emails.
- We do not sell, distribute or lease your personal information to third parties without your permission, unless the law requires it.
- You can ask for a copy of the information we hold about you, and ask us to correct anything that is wrong or incomplete.
Links to other websites
We are not responsible for the privacy practices of other websites linked from this one. They are not covered by this policy.
Changes to this policy
We may change this policy by updating this page, and will tell clients about changes by email or SMS.